<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Upsmack &#187; customer service</title>
	<atom:link href="http://upsmack.com/tag/customer-service/feed/" rel="self" type="application/rss+xml" />
	<link>http://upsmack.com</link>
	<description>Adventures in ECommerce and Search Marketing</description>
	<lastBuildDate>Sun, 15 Aug 2010 15:37:33 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.1</generator>
		<item>
		<title>How To Lose Sales and Alienate People!</title>
		<link>http://upsmack.com/social-media/how-to-lose-sales-and-alienate-people-2/</link>
		<comments>http://upsmack.com/social-media/how-to-lose-sales-and-alienate-people-2/#comments</comments>
		<pubDate>Tue, 23 Feb 2010 13:06:06 +0000</pubDate>
		<dc:creator>Nathan</dc:creator>
				<category><![CDATA[Ecommerce]]></category>
		<category><![CDATA[Search Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[efficiency]]></category>
		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://upsmack.com/?p=807</guid>
		<description><![CDATA[The single most important factor in having a successful business is what? Revenue! Making sales! If you&#8217;re not selling your product or service then you&#8217;re not making sales. If you&#8217;re not making sales, then you&#8217;re losing them. I would venture to guess that many, many businesses fail because they didn&#8217;t get enough sales. I know, [...]]]></description>
		<wfw:commentRss>http://upsmack.com/social-media/how-to-lose-sales-and-alienate-people-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Chat Support &amp; Language Translation to Improve Customer Service</title>
		<link>http://upsmack.com/ecommerce/chat-support-language-translation/</link>
		<comments>http://upsmack.com/ecommerce/chat-support-language-translation/#comments</comments>
		<pubDate>Mon, 08 Feb 2010 23:31:24 +0000</pubDate>
		<dc:creator>Nathan</dc:creator>
				<category><![CDATA[Ecommerce]]></category>
		<category><![CDATA[Web Tools & Services]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[online chat]]></category>

		<guid isPermaLink="false">http://upsmack.com/?p=690</guid>
		<description><![CDATA[I&#8217;ve worked a lot of customer service jobs throughout my life and while I certainly didn&#8217;t enjoy the vast majority of them, I do have appreciation now for what they taught me about the market and how a customer should be treated. A staff that is highly skilled in customer service is a staff that [...]]]></description>
		<wfw:commentRss>http://upsmack.com/ecommerce/chat-support-language-translation/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
